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Reiki Client Intake & Rebooking Without Being Pushy

Getting someone to book their first Reiki session is one thing. Giving them a reason to trust you enough to come back is another.

Intake is part of the first session

By the time someone walks through the door, they’ve already had an experience with your practice. They’ve made a booking, heard from you, and decided how much they feel comfortable sharing.

A good intake gives you enough context to welcome them and gives them a chance to tell you what would make the session more comfortable. Nobody should feel like they’re applying for a mortgage just to lie down on your table.

When a check-in makes sense

Hey, if somebody just spent two hours telling you things they’ve never told another human soul, it’d probably be nice to check on them in the next few days. They might appreciate hearing from the person who was actually in the room with them.

Sometimes the session was quiet and straightforward. Sometimes someone walked out still making sense of what they’d said. Pay attention to the person and the kind of contact they’re comfortable with. That tells you more about whether to reach out than a calendar ever will.

Leave the door open for another session

I’ve had clients come every couple of weeks, then once a month, then every few months. Some eventually show up once a year just to tell me what’s been happening in their lives. I love that. They know they can come back when they want support.

When someone asks about coming back, that’s a good time to talk about what another session might offer. Give them room to decide whether that support makes sense for them right now.

People have jobs, kids, bills, and a hundred other things competing for their attention. They can have a good session and still need time before they book again. Make it easy for them to return when they’re ready. And if they need you less over time? I’m happy for them.

Choose your next step

Use the free guide if you’re still mapping what a client experiences from booking through the end of a session. If you’re ready to build your intake and follow-up process, the manual walks through how to put it together.

Written by Tori Adekoya, founder of Simply Reiki and author of The Six-Figure Reiki Practice Manual.

Reiki is a complementary practice and does not replace medical or mental-health care. Results vary.

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